Flight attendants in the Aircrew Stress Study
In my previous post I told you a few general things about who participated in the Aircrew Stress Study survey. I mentioned that 667 of the participants were cabin crew. Here are a few more demographic details about the flight attendants who answered the survey.
To give you an idea of their ages, the range was from 18 to 62. The average age of all the flight attendants who took the survey was 36, but the men tended to be a bit younger than the women: nearly 73% of the men were under 40 years of age, compared to 56% of the women. Less than 3% of the male flight attendants in the sample were over 50, while a little over 17% of the women were over 50.
The flight attendants who took the survey were quite well-educated. Well over a third of both genders were college graduates. Only 18% of the men and 10% of the women had no education past high school.
About 51% of the male flight attendants, and 58% of the women said that they were either married or in a long-term committed relationship. Married or not, 13% of the men and 17% of the women had children under the age of 18 living with them. About a quarter of both genders reported that they lived alone -- no family members in their household, no roommates -- but we didn't ask about pets!
We didn't ask for the name of anyone's employer, but we did ask what type of carrier they worked for. More than half of all of the cabin crew in the sample (55%) worked for U.S. scheduled carriers (45% mainline, and 10% regionals). Another 24% worked for scheduled carriers outside the U.S. The rest were either corporate (9%) or charter crew (6%). Another 6% didn't answer the question about where they worked.
We also asked, "Which position do you work most often?" No, we didn't mean 'first class galley' or 'economy aisle' -- let alone anything more specific. We just wanted to identify those who usually flew in leadership positions, to see if there might be a difference in stress levels. The reply categories were 'purser' (12%); 'lead or A' (18%). The rest just called themselves 'flight attendant.'
So, you could say that the 'average' flight attendant in the Aircrew Stress Study sample was thirty-something years old; more likely than not was married or in a committed relationship, but may not have had young children at home; had at least some post-secondary education; and worked for a scheduled airline.
When we analyze data from a large-scale survey like this one, we look at what the average responses are, but we also 'drill down' to see if we can identify any variation based on age, education, family situation, type of job, or type of work environment. As we go along, you'll see that there was plenty of variability amongst the flight attendants who participated in the Aircrew Stress Study!
Next, a similar sketch of the pilots who participated in the survey.

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